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FAQ

What's the difference between the two case types?

The Tough Case is a dual-layer case (polycarbonate outer shell, TPU inner liner) with a full-wrap print; it works with wireless charging but has no magnet. The Magnetic Tough Case is also dual layer, with a black TPU lining and an embedded magnet for MagSafe accessories. Specifications are from our print partners.

Are these photos of real cases?

No. They're product mockups made from our artwork. Colours can vary slightly by screen and production.

Which phone models do you make?

Tough Case: iPhone 13 to iPhone 18 (including Mini, Plus, Pro, Pro Max, Air and the 16e and 17e), Samsung Galaxy S22 to S26 (standard, Plus and Ultra) and Google Pixel 8, 8 Pro, 9, 9 Pro and 9 Pro XL. Magnetic Tough Case: iPhone 13 to iPhone 18, plus Samsung Galaxy S26, S26 Plus and S26 Ultra in the five glossy designs (Cherry Girl, Cream Pearl, Glossy Tortoise, Pink Quilt and Liquid Chrome); our print partner makes the magnetic Galaxy S26 case in glossy only. Each product page lists the exact models. Please check your model before ordering.

Will the cases work with MagSafe?

The Magnetic Tough Case has an embedded magnet for MagSafe accessories, according to our print partner's specifications; compatibility with non-Apple chargers isn't guaranteed. The Tough Case has no magnet but works with standard wireless charging.

What are the cases made of?

Both case types have a polycarbonate outer shell and a TPU inner layer, according to our print partners. Designs like Cream Pearl, Liquid Chrome or Ash Concrete are printed artwork inspired by those materials, not the materials themselves.

How long will shipping take?

Each case is made to order. Production typically takes 2–7 business days, followed by approximately 2–5 business days of U.S. transit. Delivery estimates are not guaranteed and may vary during high-volume periods. Standard shipping is $5.99 per order. Shipping policy

What's your return policy?

Cases are printed to order, so we can't accept change-of-mind returns or wrong-model orders. If your case arrives damaged, misprinted or isn't what you ordered, email support@rarestatic.com within 30 days of delivery and we'll replace or refund it. You can cancel or change your phone model within 1 hour of ordering. Refund policy

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